Build your career with GoLogica Oracle Customer Care & Billing Online Training in Hyderabad

Build your career with GoLogica Oracle Customer Care & Billing Online Training in Hyderabad

Blog Article

GoLogica provides Oracle Customer Care and Billing (CC&B) Online Training, which is a robust solution for utility companies to manage customer information, billing, and revenue processes. The training equips professionals with skills to efficiently handle these operations, ensuring smooth customer service and financial management, while emphasizing data integrity and security. The training program focuses on the billing process, customer care, and financial aspects of Oracle CC&B. It covers creating and managing customer accounts, generating accurate billing statements, handling complex billing scenarios, and ensuring customer satisfaction. Participants learn to manage interactions, track service requests, and resolve complaints, while also generating financial reports and using analytical tools. Advanced training sessions may cover system integration, enabling participants to understand Oracle CC&B's interaction with other enterprise systems, ensuring seamless data flow and operational efficiency.